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Zumiez Information

  • About Zumiez

    We made our debut in the Seattle area in 1978, with a single store location at Northgate Mall. Now we have grown, and currently have hundreds of stores across the United States and Canada. We do what others have only dreamed of! We provide you with cutting edge clothing, footwear, accessories, hard goods for skate and snow for active lifestyles. Everything we do revolves around the customer—you are the heart of our company.

    We love and support the skate and snow industries that our customers live and ride for. With the success of our retail Zumiez shops, we've opened our online store for the world to experience, ZUMIEZ.COM! We want our customers to seek us, either shopping from their recliner at home or roaming through their favorite Zumiez store location. So shop, download and explore the world of Zumiez!

    Store Locator

    Here is a link to find a store near you! Just type in your Postal Code or select a state. Store Locator

    Contact Us

    Zumiez Customer Service, 1-877-828-6929 , 6am to 6pm PST, Monday through Friday.

    Email Customer Service

    Physical Address:
    4001 204th Street SW
    Lynnwood, WA 98036

  • Forced Labor

    Zumiez will not conduct business with any factory that uses forced labor, including prison labor, indentured labor, bonded labor or other forms of forced labor. The factory will be responsible for agency recruitment commissions for foreign workers and will not require any worker to reimburse fees or remain in employment of any period of time against her or his will.

    Child Labor

    Zumiez will only work with manufacturers who does not employ at an age younger than 15 or younger than the age for completing compulsory education in the country of manufacturer where such age is higher than 15.

    Harassment and Abuse

    Zumiez partners will treat every employee with respect and dignity. No employee will be subject to physical, sexual, psychological or verbal harassment or abuse.

    Nondiscrimination

    Zumiez will not pursue business relationships with partners who discriminate in employment including hiring, salary, benefits, promotion, discipline, termination, or retirement on the basis of gender, race, religion, age, disability, sexual orientation, nationality, marital or maternity status, work or personal affiliations, political opinion or social or ethnic origin or any other status protected by country law.

    Freedom of Association

    Zumiez business partners will respect workers right to freedom of association and collective bargaining.

    Wages and Benefits

    Zumiez business partners must meet legal requirements for wages and benefits within the country they are conducting business, or local industry standards, whichever is higher.

    Hours of Work/ Overtime

    Zumiez partner's employees do not work in excess of 60 hours per week, or the regular and overtime hours allowed by the laws of the manufacturing country, whichever is less. Employees must be compensated appropriately according to law for overtime and must be entitled to one day off for every seven - day period.

    Health and Safety

    Zumiez will use vendor and manufacturing partners that provide their workers with a safe and healthy work environment, which is in compliance with country and local health and safety laws and regulations, as well as a safe and healthy living place if one is provided.

    Environment

    Zumiez contractors and vendors must comply with all applicable environment laws and regulations. Factories are encouraged to have an environmental management system (EMS) or an environmental management plan in place and reduce the environmental impacts of their operations.

    Subcontracting

    Zumiez suppliers will not work with subcontractors for Zumiez products without written authorization from Zumiez. Subcontractor has to agree to comply with the Zumiez requirements.

    Legal Requirements

    As a condition of doing business with Zumiez Inc., each and every factory must comply with this Code of Conduct.

    Zumiez will work with designated agents and third parties to engage in announced and unannounced monitoring activities to ensure compliance, including confidential employee interviews.

    Zumiez reserves the right to take whatever actions are necessary to protect its interests including terminating its business relationship with any supplier that does not respect the Code or comply with its legal obligations.